Senior Strategic Account Manager

5 days ago


Johannesburg, Gauteng, South Africa Whizants Full time
About the Role

We are seeking a highly skilled Senior Strategic Account Manager to join our team at Whizants. As a Senior Strategic Account Manager, you will be responsible for managing and growing key strategic accounts at senior and C-suite levels.

Your primary focus will be on driving long-term value, building trusted relationships, and delivering business growth with a specific emphasis on accounts in the Mobile Network Operator (MNO) industry.

Key Responsibilities
  • Establish and maintain strong relationships with senior stakeholders and C-suite executives within client organisations.
  • Provide strategic guidance to clients, focusing on business outcomes and long-term value realisation.
  • Identify new business opportunities, upsell, and cross-sell potential, and develop business development plans to drive account growth.
  • Collaborate with internal teams to align on customer strategy.
  • Lead executive business reviews and strategic planning sessions.
  • Ensure client satisfaction, proactive issue resolution, and continuous improvement in service delivery.
  • Stay current on MNO industry trends, challenges, and technology advancements, providing clients with relevant insights.


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