Data Insights Manager
7 days ago
About Us:
At Superbalist, we're committed to delivering exceptional customer experiences through data-driven insights. Our award-winning platform connects with millions of customers every month, driving delight from the superior browsing experience to unboxing and beyond.
Your responsibilities will include:
- Briefing our Business Intelligence team to uncover rich consumer behavior insights that identify friction points and blockers in the customer journey.
- MAPPING all data sets across the business and identifying gaps for deeper insights and segmentation.
- Overseeing the prioritization and delivery of data teams by creating data products such as pricing intelligence, demand forecasting, AI facet application, and standard BI dashboards.
- Driving data-led decision making in the organization by promoting Looker adoption and embedding insights into existing tooling.
- Collaborating with product and engineering teams to ensure we collect the right data to produce relevant business insights.
- Validating existing reports and data sets, resolving issues with reports and performance indicators as identified.
- Analyzing the success and effectiveness of product and process changes.
- Facilitating performance improvement across various teams within the business by identifying operational and product gaps through testing, analysis, and recommendations for process changes.
Required Skills and Qualifications:
- Bachelor's Degree or Advanced Diploma in a related field with at least 5 years of product management experience or exposure (through projects or responsibilities). If the degree/diploma qualification requirement isn't met, at least 8 years of product management experience or exposure (through projects or responsibilities).
- Strong hands-on experience with SQL, Google BigQuery, AWS, Firebase/Google Analytics, and Google Data Studio.
- High level of proficiency with MS Office packages with proven advanced proficiency in Excel / Google Sheets, Docs & Slides.
- Experience with large datasets and optimization on digital platforms.
- Retail or e-commerce experience beneficial.
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