Service Expert

7 days ago


Cape Town, Western Cape, South Africa Marriott Full time

Marriott International is a hospitality leader that welcomes guests from around the world to our hotels, resorts, and vacation clubs. As a Food & Beverage Service Expert, you will be part of our team that provides exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Serve food and beverages to guests in a timely and efficient manner.
  • Set tables according to type of event and service standards.
  • Answer questions on menu selections and communicate with the kitchen regarding menu questions, length of wait, and product availability.
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day.
  • Complete closing duties, including restocking items, turning off lights, etc.

Requirements:

  • At least 6 months of experience in the food and beverage industry.
  • Basic knowledge of food pairing and cocktails, wines, and other alcoholic beverages.
  • Good understanding of customer service and the guest journey.
  • Ability to work in a fast-paced environment and provide excellent service to guests.


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