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Store Operations Manager

3 weeks ago

Pretoria, Gauteng, South Africa Maneshez Solutions Services Full time

We are seeking a highly skilled Store Operations Manager to oversee the daily operations at our store. As a key member of our team, you will be responsible for supervising the operational and organizational standards of the store.

Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies. The ideal candidate must be able to improve customer satisfaction and meet sales goals.

Key Responsibilities:
  1. Deliver exceptional customer service to ensure high levels of customer satisfaction.
  2. Motivate the sales team to meet sales objectives by providing training and mentorship.
  3. Develop business strategies to attract new customers, expand store traffic, and enhance profitability.
  4. Hire, train, and oversee new staff members.
  5. Respond to customer complaints and concerns in a professional manner.
  6. E nsure store compliance with health and safety regulations.
  7. Design and implement promotional materials and in-store displays.
  8. Analyze buying trends, customer requirements, and profits to provide detailed reports.
  9. Manage store administration duties, including budgeting and financial record-keeping.
  10. Monitor inventory levels and order new items as needed.