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Warehouse Operations Manager

2 weeks ago

Durban, KwaZulu-Natal, South Africa UPL Full time
Job Summary

The Warehouse Manager plays a pivotal role in optimizing the performance of UPL's own warehouse and third-party logistics (3PL) warehouses, ensuring that warehousing operations deliver on both efficiency and effectiveness. With increasing reliance on 3PL partners to handle critical supply chain functions, this role is essential for identifying inefficiencies, driving cost reduction initiatives, and ensuring operational excellence across all 3PL-managed sites including own warehouses.

This position requires a deep understanding of Lean, Six Sigma, and other continuous improvement methodologies, as well as expertise in warehousing, logistics, and supply chain operations. The Manager will be responsible for conducting in-depth analyses of current processes, identifying areas of waste, and designing solutions that deliver measurable improvements in performance.

Key Responsibilities
  1. Process Optimization: Analyze warehouse operations within UPL's own warehouse and 3PL environment to identify inefficiencies in processes such as inbound, outbound, picking, packing, and Operations Management. Utilize Lean, Six Sigma, and other continuous improvement methodologies to reduce waste, streamline workflows, and enhance productivity.
  2. Performance Measurement and Reporting: Develop, track, and analyze key performance indicators (KPIs) for 3PL warehouses, focusing on areas such as On Time In Full (OTIF), inventory accuracy, cost per order, order fulfillment time, and space utilization.
  3. Collaboration with 3PL Providers: Work closely with 3PL providers to foster a culture of continuous improvement in their operations. Collaborate with 3PL teams to design and implement improvement initiatives that address process bottlenecks, capacity constraints, or quality issues.
  4. Cost Reduction Initiatives: Identify and implement cost-saving opportunities within the 3PL warehouse operations without compromising service levels or customer satisfaction.