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Innovation Consultant

2 weeks ago

Johannesburg, Gauteng, South Africa FNB Namibia Full time

FNB Namibia is seeking a highly skilled Innovation Consultant to join our team. As an Innovation Consultant, you will be responsible for interpreting business requirements and translating them into detailed system designs to enable the development of innovative, flexible, and efficient solutions to business problems.

Key Responsibilities
  • Deliver customer experience excellence: Ensure that service delivery aligns with organisational values and service standards.
  • Ensure process improvements: Identify and implement innovations to improve systems, processes, and efficiency.
  • Analyse technical requirements: Conduct thorough analysis of system technical requirements.
  • Risk assessment: Conduct a risk assessment of system requirements.
  • Define business system interfaces: Document how business systems interface functionally.
  • Build relationships: Establish working relationships across teams and functional lines to enhance work delivery, collaboration, and innovation.
  • Cost control: Manage expenditure and identify process improvements to contain and reduce costs.
Qualifications
  • BCom, B.Eng., BSc Eng., BSc Informatics, or related degree.
  • Minimum 3 years System Analysis experience.
  • Experience with API design & Database design.
  • Ability to write technical requirements.
  • Extensive experience engaging with third parties, creating specifications, logging projects, and work requests.
  • Advanced knowledge of the full SDLC.
  • Programming experience (advantageous).
We Offer
  • Opportunities to innovate and collaborate.
  • Challenging work environment.