Senior Product Design Director

1 month ago


Johannesburg, Gauteng, South Africa The Recruitment Council Full time

About the Role

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The Recruitment Council is seeking an experienced Senior Product Design Director to lead the design of user interfaces and visual experiences for our digital products. As a key member of our team, you will guide stakeholders and team members in product design, leading the transformation of high-level requirements into interactive and user-friendly designs.

">Key Responsibilities:">
  • ">
  • Design and Conceptualisation: Oversee a collaborative design process for digital products/services, incorporating input from various portfolios to create a scalable and robust design system that enhances the brand. Lead a multidisciplinary team to evolve this system.">
  • Customer Experience Mapping: Implement and manage techniques such as voice of the customer initiatives, journey mapping, and qualitative touchpoint analysis to identify and address customer pain points, improving overall customer interactions.">
">Internal Client Relationship Management:">
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  • Foster and maintain relationships with internal clients, acting as a trusted business partner. Manage the deployment of internal and/or external resources to support the delivery of business strategies and plans.">
">Product and Solution Development:">
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  • Oversee the definition, development, and delivery of key products or services within the product development program, ensuring alignment with customer needs.">
">Improvement / Innovation:">
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  • Identify and implement improvements in existing business practices, and manage projects or work streams within the organization's change management program, with guidance from senior colleagues.">
">Personal Capability Building:">
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  • Serve as a subject matter expert in specific technology, policy, regulation, or operational management areas. Stay updated on current and emerging technologies and industry best practices through professional development.">
">Building Capability:">
  • ">
  • Enhance your own capabilities and those of your direct reports within the existing development framework. Provide specialized training or coaching to others across the organization.">
">Recommendations:">
  • ">
  • Suggest changes to policies, processes, standards, and practices to improve operational support.">
">Customer Needs/Experience Research:">
  • ">
  • Lead customer research projects, collecting and analyzing data to understand customer segments, trends, needs, and expectations.">
">Customer Experiences Implementation:">
  • ">
  • Design and manage the implementation of initiatives, tools, and processes to enhance customer experiences.">
">Performance Management:">
  • ">
  • Monitor team performance, allocate tasks, review progress, and take corrective action as needed. Contribute to formal performance management and appraisals.">
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Salary Range: $120,000 - $180,000 per annum

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Location: Major city in South Africa

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We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. If you are a motivated and experienced designer looking for a new challenge, please submit your application.

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About The Recruitment Council

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We are a leading recruitment agency in South Africa, providing innovative solutions to help businesses find top talent. Our team of experts has extensive knowledge of the local job market, ensuring we can provide tailored advice and support to both employers and job seekers.

">

Qualifications and Experience:

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  • ">
  • Relevant design-related qualification (degree/diploma/certificate)">
  • 5+ years of UX/UI design experience">
  • At least 1 year of supervisory experience">
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Skills and Qualities:

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  • ">
  • Interaction design, prototyping, information architecture">
  • Computer skills, proficient in Microsoft Office and design tools like Adobe Suite, Zeplin, Figma, Sketch, InVision, Axure, and Miro">
  • Assessment, verbal and written communication, market research and analysis, planning and organising">
">

How to Apply:

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Please submit your application, including your resume and a cover letter, to The Recruitment Council.



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