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Customer Service Manager

1 week ago

Port Elizabeth, Eastern Cape, South Africa Talent Sam Full time

Talent Sam invites applications for the position of Customer Service Manager - IT Division at our Port Elizabeth branch. This is an exciting opportunity to contribute to our company's growth while developing your skills in technical support.

About the Role:

  • Assist in managing help desk calls and scheduling appointments.
  • Work closely with the IT support team to resolve user issues.
  • Offer basic technical support to minimize service delays.
  • Collaborate with senior IT staff to troubleshoot common technical issues.
  • Maintain an organized IT infrastructure and assist in maintaining IT standards.

Essential Qualifications:

  • Grade 12 certificate
  • Diploma in Information Technology
  • Candidate must be recently qualified and unemployed
  • Prior work experience is not necessary