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Team Lead for Front of House Experience

2 weeks ago

Cape Town, Western Cape, South Africa Ajtechnicaldr Full time
Job Title: Front Office Supervisor

We are looking for a highly motivated and organized individual to lead our Front Office team and provide exceptional guest experiences.

Key Responsibilities
  1. Leading the Front Office team to achieve efficient and smooth operations for producing excellent guest satisfaction.
  2. Providing accurate and timely information and services to guests in a professional and courteous manner.
Main Objectives
  1. Ensuring that all department & guest reports, dockets and correspondence are completed accurately and punctually.
  2. Maintaining excellent relationships and professionalism among all associates.
  3. Developing systems and procedures that achieve higher cost efficiency and guest satisfaction.