Senior Business Solutions Analyst

2 weeks ago


South Africa Recru-it Full time
Job Title: Senior Business Solutions Analyst

At Recru-it, we are seeking a highly skilled Senior Business Solutions Analyst to join our team. As a key member of our Business Analysis team, you will play a critical role in supporting the design and technical development of new customized solutions built using our company platform.

Key Responsibilities:
  • Develop strong customer relationships to solicit and identify business requirements, address usability concerns, and create detailed use case documentation.
  • Liaise with cross-functional internal teams to improve the entire customer experience.
  • Assist with the preparation of monthly SLA reports and be the first line of contact for customers with queries, minor change requests, or requests to add/change/delete users.
  • Draft Statements of Work for our company customers.
Requirements:
  • 5+ years of experience in a performance improvement environment, with 2+ years as a Senior or Lead Business Analyst.
  • Experience in writing product reference documents or use case descriptions for technical teams.
  • Track record of designing process improvements with technology solutions.
  • Ability to be versatile and thrive in innovative situations.
What We Offer:

As a Senior Business Solutions Analyst at Recru-it, you will have the opportunity to work on a variety of projects, develop your skills, and contribute to the success of our company. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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