Sales and Service Specialist
2 days ago
The Internal Sales Engineer will be responsible for customer service, administration, and sales support-related duties in the Packaged Gas department at Air Products South Africa Limited's Kempton Park location. This role requires a minimum of 3 years experience in sales, customer service, and administration.
Key Responsibilities:
• Capturing of sales quotes on JDE 9.1, pro-forma invoices, and sales proposals
• Raising and capturing MRs on JDE for local customers and outright purchases
• Processing sales orders manually and telephonically
• Raising purchase orders on JDE (OR, OL, OK)
• Forwarding commercial correspondence to relevant recipients
• Completion of relevant documentation and correspondence
• Follow up on routine documentation approval status and customer queries
• Quoting standard & non-standard gases and current prices on customers' request
• Handling queries on imports, exports, stock lists, and pricing
• Responsible for general internal spec sales and general administrative responsibilities
• Provide support to the Sales Engineers and Sales Manager
• Calling on existing customers
• Support regions with import mixtures, equipment, and canister inquiries
Requirements:
• Must have a completed Matric/Grade 12 qualification
• Minimum of 3 years experience in sales, customer service, and administration
• Must be customer service-orientated in a commercial environment
• Proven ability to negotiate at high levels and build strong relationships
• Must have good organisational & communication skills
• Must have good administrative skills and excellent attention to detail
• Proficiency with MS Office packages; and experience on JDE will be advantageous
• Valid drivers license with own reliable vehicle
Estimated Salary: R650,000 - R850,000 per annum
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