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Patient Experience and Quality Lead
2 weeks ago
About Us:
Mediclinic International is a leading private healthcare provider in southern Africa. We offer a comprehensive range of medical services, from routine procedures to complex surgeries.
Job Summary:
We are seeking a highly motivated Patient Experience and Quality Lead to join our team. This role involves developing and implementing strategies to improve patient safety and experience within our hospital.
The successful candidate will have a strong background in patient safety and quality improvement, with experience in facilitating team sessions and conducting audits. They will also possess excellent communication and interpersonal skills, with the ability to build relationships with colleagues and patients.
Main Responsibilities:
- Develop and implement strategies to improve patient safety and experience
- Facilitate team sessions to identify system contributing factors to patient safety events
- Conduct audits to ensure compliance with statutory and regulatory requirements
Required Skills and Qualifications:
- Strong background in patient safety and quality improvement
- Experience in facilitating team sessions and conducting audits
- Excellent communication and interpersonal skills
