Laboratory Operations Manager

2 weeks ago


Middelburg, Mpumalanga, South Africa SGS Full time
{"Job Title": "Site Manager", "Job Description": "Key Responsibilities

The Site Manager plays a crucial role in ensuring the smooth operation of the Laboratory. This includes planning, organizing, and controlling the laboratory's functions and operations.

  • Develop and implement operational strategies to meet business objectives.
  • Manage and monitor the laboratory's performance, ensuring compliance with company policies and business guidelines.
  • Oversee revenue and expense control, aligning with operational budgets and business strategies.
  • Collaborate with the Mpumalanga Manager to set annual budget targets.
  • Develop and implement pricing policies in conjunction with the Mpumalanga Area Manager.
  • Ensure adequate resources, equipment, and tools are available for optimal operational efficiency.
  • Implement and maintain quality management systems, certifications, and accreditation systems within the business lines.
  • Manage accounts receivable and DSO for the laboratory operations.
  • Oversee fleet management.
  • Ensure effective implementation of SGS QHSE systems and client-specific safety standards.
  • Provide liaison and technical support to clients.
  • Assist the Mpumalanga Manager with complaints and claim resolution.
  • Support the Mpumalanga Manager with technical and sales support, as well as proposal coordination.
  • Stay up-to-date with industry trends, developments, and research.
  • Attend meetings as required by clients.
  • Maintain a minimum of 75% compliance with the Service Level Agreement.
  • Perform other reasonable tasks assigned by the direct line manager.
  • Conduct regular meetings with laboratory staff and clients.
Requirements
  • Degree or diploma in Chemistry, Metallurgy, or a related field.
  • Alternative qualification: Grade 12 with Mathematics and Physical Science.
  • Degree or diploma in Business Administration is advantageous.
  • TQMS qualification is advantageous.
Additional Information
  • Minimum of 3 years' supervisory experience in a coal environment.
  • Coal sampling, sample preparation, analysis, and coal beneficiation experience are essential.
  • Experience in budgets, cost control, and data evaluation is required.
", "Company Description": "SGS is the world's leading inspection, verification, testing, and certification company. SGS is recognized as the global benchmark for quality and integrity. With over 98,000 employees, SGS operates a network of over 2,650 offices and laboratories around the world.", "Language Code": "en-US"}

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