Laboratory Operations Manager
2 weeks ago
The Site Manager plays a crucial role in ensuring the smooth operation of the Laboratory. This includes planning, organizing, and controlling the laboratory's functions and operations.
- Develop and implement operational strategies to meet business objectives.
- Manage and monitor the laboratory's performance, ensuring compliance with company policies and business guidelines.
- Oversee revenue and expense control, aligning with operational budgets and business strategies.
- Collaborate with the Mpumalanga Manager to set annual budget targets.
- Develop and implement pricing policies in conjunction with the Mpumalanga Area Manager.
- Ensure adequate resources, equipment, and tools are available for optimal operational efficiency.
- Implement and maintain quality management systems, certifications, and accreditation systems within the business lines.
- Manage accounts receivable and DSO for the laboratory operations.
- Oversee fleet management.
- Ensure effective implementation of SGS QHSE systems and client-specific safety standards.
- Provide liaison and technical support to clients.
- Assist the Mpumalanga Manager with complaints and claim resolution.
- Support the Mpumalanga Manager with technical and sales support, as well as proposal coordination.
- Stay up-to-date with industry trends, developments, and research.
- Attend meetings as required by clients.
- Maintain a minimum of 75% compliance with the Service Level Agreement.
- Perform other reasonable tasks assigned by the direct line manager.
- Conduct regular meetings with laboratory staff and clients.
- Degree or diploma in Chemistry, Metallurgy, or a related field.
- Alternative qualification: Grade 12 with Mathematics and Physical Science.
- Degree or diploma in Business Administration is advantageous.
- TQMS qualification is advantageous.
- Minimum of 3 years' supervisory experience in a coal environment.
- Coal sampling, sample preparation, analysis, and coal beneficiation experience are essential.
- Experience in budgets, cost control, and data evaluation is required.
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