Team Performance Supervisor

1 day ago


East London, Eastern Cape, South Africa Matriq Pty Full time

Job Description

The Shift Supervisor at KFC Market Square is responsible for supervising shifts, driving team performance, and maintaining the restaurant's success. You will work closely with the Assistant Restaurant Manager (ARM) and RGM to implement daily tasks, manage employee activities, and ensure compliance with company policies and procedures.

Key Areas of Responsibility:
  • Supervise Shifts: Manage employee activities during shifts to maximize sales, operational efficiency, and profitability.
  • Task Allocation & Monitoring: Assign specific duties to team members and monitor their performance to ensure smooth operations.
  • Maintenance & Safety: Ensure employees follow maintenance procedures and report required repairs. Safeguard the security and safety of employees, customers, and company assets.
  • Employee Relations: Report any employee relations, customer service, or health inspection issues to the ARM/RGM.

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