Service Advisor

3 weeks ago


Port Elizabeth, Eastern Cape, South Africa Sydsen Group (Pty) Ltd Full time
Service Advisor

We are seeking a dedicated and customer-focused individual to join our team as a Service Advisor.

Key Responsibilities:
  • Meet and greet customers, ensuring a positive experience from the outset.
  • Liaise with customers throughout the vehicle repair process, providing updates and ensuring their needs are met.
  • Verify warranty and motor plan details to ensure accurate billing and customer satisfaction.
  • Prepare quotations and ensure accurate invoice payments.
  • Conduct thorough vehicle handovers, ensuring customers are satisfied with the service received.
  • Maintain a high level of customer satisfaction, driving repeat business and positive referrals.
Requirements:
  • Matric Certificate
  • Driver's license
  • Minimum 3 years' experience working in a franchise dealership as a Service Advisor
  • Ability to work under pressure and maintain a high level of professionalism

Please note that only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days, kindly consider your application unsuccessful.


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