Senior Operations Analyst

2 weeks ago


Johannesburg, Gauteng, South Africa SA Metal Full time

About the Job

SA Metal is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will be responsible for analysing business processes, understanding user needs, providing effective solutions, and contributing to the documentation and design of robust systems.

Main Responsibilities:

  • User Support:
    • Serve as a primary point of contact for end-users, addressing inquiries, issues, and requests related to system usage.
    • Collaborate with cross-functional teams to identify and implement solutions that enhance user satisfaction.
    • Provide timely and effective resolutions to user problems, escalating issues as needed.
  • Training:
    • Develop and deliver user training programs, ensuring users have a comprehensive understanding of system functionalities.
    • Create training materials, documentation, and resources to support user learning.
    • Conduct training sessions, workshops, and webinars for individuals and groups.
  • System Troubleshooting:
    • Analyse and diagnose system issues, working closely with IT teams to identify root causes and implement solutions.
    • Document troubleshooting procedures and maintain a knowledge base for common issues and resolutions.
    • Participate in system testing to ensure functionality meets user requirements.
  • Documentation:
    • Create and maintain comprehensive documentation for system functionalities, user guides, and standard operating procedures.
    • Document business processes, requirements, and system architecture for reference and training purposes.
    • Ensure documentation is up-to-date and aligns with system changes and updates.
  • System Design:
    • Contribute to the design and enhancement of systems to meet business and user requirements.
    • Collaborate with development teams to translate business needs into technical specifications.
    • Participate in system design reviews, offering insights and recommendations for improvement.
  • Business Process Analysis:
    • Collaborate with stakeholders to gather and analyse business requirements related to user support and system functionality.
    • Identify opportunities for process improvements and efficiency gains.
    • Translate business needs into technical specifications for system enhancements.

Required Skills and Qualifications:

  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Proven experience as a Business Analyst with a focus on user support, training, system troubleshooting, documentation, and system design.
  • A minimum of 5 years' experience in business analysis
  • Certified Business Analysis Professional (CBAP) or similar
  • Training or certification in relevant areas is a plus.
  • MS Office advanced proficiency - Outlook, MS Word, Excel, Power BI, Visio

Salary Range: $80,000 - $110,000 per annum


  • Operations Analyst

    3 weeks ago


    Johannesburg, Gauteng, South Africa Premium personnel Full time

    Job Overview: Operations AnalystWe are seeking an analytical and detail-oriented Operations Analyst to join our team at Premium Personnel. As an Operations Analyst, you will play a key role in supporting the management of day-to-day operations and driving business growth.

  • Senior Risk Analyst

    2 weeks ago


    Johannesburg, Gauteng, South Africa The Recruitment Council Full time

    Job Title: Senior Risk AnalystWe are seeking a highly skilled Senior Risk Analyst to join our team at The Recruitment Council. This is a great opportunity for a Senior Actuarial Analyst looking to advance their career in the actuarial field.Job Description:As a Senior Risk Analyst, you will provide risk management support and mentor junior analysts within...


  • Johannesburg, Gauteng, South Africa Salix Recruitment Full time

    Job Title: Senior Financial AnalystWe are seeking a skilled Senior Financial Analyst to join our team at Salix Recruitment. This is an exciting opportunity for a numbers expert to take their career to the next level.In this role, you will be responsible for ensuring accuracy and compliance in global financial statements. You will dive into international...


  • Johannesburg, Gauteng, South Africa Platinum Placements Full time

    About the RolePlatinum Placements is seeking a highly skilled and experienced Senior Financial Analyst to join our team. As a key member of our finance department, you will play a vital role in providing financial analysis and support to management and operational areas of the business.Key ResponsibilitiesFinancial Strategy: Participate in organisational...


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Title:Senior Financial AnalystCompany Overview:Network Recruitment is seeking a skilled Senior Financial Analyst to join our dynamic finance team.Estimated Salary:$85,000 - $110,000 per yearJob Description:As a Senior Financial Analyst, you will play a crucial role in maintaining the company's financial stability and ensuring efficient financial...


  • Johannesburg, Gauteng, South Africa Empire Recruitment Full time

    Senior Financial AnalystWe are seeking a Senior Financial Analyst to join our team at Empire Recruitment. As a senior member of our finance department, you will be responsible for analyzing financial data, identifying trends, and making recommendations for improvement.The ideal candidate will have a degree in Accounting or Finance and a minimum of 5 years of...


  • Johannesburg, Gauteng, South Africa Tiger Brands Full time

    Job Title: Senior Logistics Financial AnalystThis is an exciting opportunity to join Tiger Brands as a Senior Logistics Financial Analyst. The ideal candidate will have extensive experience in logistics financial analysis and decision support, with a strong background in finance and accounting.


  • Johannesburg, Gauteng, South Africa Catch Recruit Full time

    Financial Data Analyst Role at Catch RecruitWe are seeking a diligent and detail-oriented Senior Financial Data Analyst to join our team at Catch Recruit. This role is ideal for an individual with experience in accounting, financial data analysis, and Xero Accounting.Job SummaryThe Senior Financial Data Analyst will be responsible for recording daily...


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    **Job Title: Senior Financial Planning Analyst**We are seeking an experienced and skilled Senior Financial Planning Analyst to join our team at Network Recruitment. The successful candidate will be responsible for preparing financial statements, reporting, and tax submissions.About the Company:Our client is a leading healthcare provider with operations in...


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Title: Senior Financial AnalystWe are seeking an experienced Senior Financial Analyst to join our team at Network Recruitment. The successful candidate will be responsible for providing financial analysis and planning support to the organization.Key Responsibilities:Analyze financial data to identify trends and areas for cost reduction.Develop and...


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Title: Senior Financial Planning AnalystNetwork Recruitment is seeking an exceptional Senior Financial Planning Analyst to join our team. As a key member of our finance team, you will play a critical role in driving financial excellence and growth in our organization.Estimated Salary: $100,000 - $160,000 per annumAbout the RoleThe ideal candidate will...


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job OverviewWe are seeking an experienced Senior Financial Analyst to join our team at Network Recruitment.


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Network Recruitment is seeking a highly skilled Senior Financial Analyst to join our team.About the RoleWe are looking for a detail-oriented and organized individual with a minimum of 5 years of experience in accounting, preferably within a consulting environment. The ideal candidate will have expertise in cashbook management, reconciliations, and financial...


  • Johannesburg, Gauteng, South Africa Iress Full time

    Job Title: Professional Business Operations AnalystAbout the Role:We are seeking a highly skilled and motivated Professional Business Operations Analyst to join our team at Iress. As a key member of our operations team, you will be responsible for supporting the analysis of business processes and identifying opportunities for improvement.About You:To be...


  • Johannesburg, Gauteng, South Africa E-Merge Full time

    About the RoleWe are seeking a highly skilled Senior Murex Data Analyst to join our team at E-Merge in Sandton. As a key member of our Murex extractions team, you will play a critical role in ensuring the smooth operation of our Murex trading system.


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job OverviewWe are seeking a highly skilled Senior Financial Analyst to join our team at Network Recruitment. As a key member of our finance department, you will be responsible for managing and preparing financial statements, reports, and budgets.


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Business Process Analyst Job DescriptionWe are seeking a highly skilled Business Process Analyst to join our team at Network Recruitment. The successful candidate will be responsible for evaluating and improving industrial processes to enhance efficiency and effectiveness.Job Summary:The Business Process Analyst will work closely with cross-functional teams...


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job SummaryNetwork Recruitment is seeking a highly experienced Senior Quantitative Analyst Lead to lead and manage a team of quantitative analysts in the development of innovative credit risk scorecards.About the RoleThe ideal candidate will have a strong background in credit risk analytics, leadership experience, and the ability to mentor and inspire a...


  • Johannesburg, Gauteng, South Africa National Health Laboratory Services Full time

    **Job Title:** Senior Business Systems Analyst**Location:** Gauteng, Johannesburg**Estimated Salary Range:** R600,000 - R900,000 per annumJob OverviewWe are seeking an experienced Senior Business Systems Analyst to join our team at National Health Laboratory Services. As a key member of our IT department, you will be responsible for analyzing and documenting...


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Opportunity: Senior Financial AnalystWe are excited to offer a challenging role for a Senior Financial Analyst to join our client, a leading construction company. This opportunity is perfect for an experienced professional looking to take their career to the next level.About the CompanyOur client is a well-established construction group with a strong...