IT Infrastructure Solutions Expert
4 weeks ago
Job Description:
As an IT Infrastructure Solutions Expert, you will be responsible for providing on-site support to ensure the smooth operation of various systems, equipment, or software. Your primary goal is to deliver exceptional client experiences through sustainable and innovative IT infrastructure solutions.
Responsibilities:
- Provide on-site technical support for mobile devices, hardware, and software
- Install, repair, and troubleshoot laptop and desktop hardware and software
- Support Windows OS, including installation, troubleshooting, and 3rd party application support
- Manage open tickets within Service Level Agreements (SLA)
- Achieve efficiency targets in a fast-paced environment
Requirements:
- 2-5 years of experience in desktop support, network support, and active directory
- Grade 12 qualification
- Certificate in CompTIA A+/N+ International or equivalent
- MSCE or MCDST certification
- Excellent soft skills
Preferred Qualifications:
- A+
- N+
- ITIL Foundation V4
About the Opportunity:
This is a permanent position based in Sandton, with a requirement for a valid driver's license and own transport. The ideal candidate will thrive in an office environment with minimal physical demands, focusing on delivering exceptional results.
Why Choose IOCO?
At IOCO, we offer a unique opportunity to join a community of skilled professionals dedicated to delivering outstanding client experiences. Our core values include challenging ourselves, disrupting traditional methods, and innovating to meet business challenges head-on. We strive to provide for our clients while finding joy in the process, making every day an adventure.
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