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Hospitality Leadership Role

1 week ago

Randburg, Gauteng, South Africa Mednurse Full time

Mednurse is seeking a Hospitality Leadership Role candidate to fill the position of Bar Operations Manager. The successful candidate will be responsible for overseeing all aspects of our bar's operations, including managing staff, maintaining inventory, ensuring cleanliness and safety, handling customer complaints, creating drink menus, and monitoring sales.

Key Responsibilities:
  • Staff Management: Lead and motivate bar staff to deliver exceptional customer service.
  • Inventory Control: Manage bar stock, including ordering, receiving, and storing products.
  • Financial Management: Analyze sales data, manage costs, and optimize profitability.
  • Customer Service: Ensure a positive guest experience and build relationships with regulars.
  • Menu Development: Create and update beverage menus to cater to diverse tastes.
  • Operational Oversight: Maintain a clean and safe environment, adhering to health and safety standards.
  • Compliance: Ensure compliance with liquor licensing laws and regulations.
Requirements:
  • Leadership Skills: Proven ability to lead and motivate a team.
  • Communication Skills: Excellent verbal and written communication skills.
  • Customer Service Focus: Commitment to delivering exceptional guest experience.
  • Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
  • Financial Acumen: Understanding of basic financial concepts.
  • Beverage Knowledge: Expertise in mixology and cocktails.
  • Problem-Solving Skills: Ability to resolve issues and handle customer complaints.