Ergonomic Furniture Specialist
1 week ago
RAREcruit (Pty) Ltd is seeking a dedicated Ergonomic Furniture Specialist to ensure seamless interactions with our clients.
This role involves processing orders, resolving customer inquiries, and handling quality issues efficiently.
The ideal candidate will possess strong communication skills, a problem-solving mindset, and attention to detail to deliver outstanding service.
Responsibilities:
- Process and confirm customer orders promptly and accurately.
- Handle incoming calls and emails from clients confidently and professionally.
- Generate and send order acknowledgments.
- Take ownership of customer issues and resolve them efficiently.
Qualifications:
- Prior experience in customer service (preferably in B2B or product-related industries).
- Experience with CRM systems and basic ERP software for order management.
- Background in a technical, furniture, or logistics-related field is an advantage.
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