Warehouse Operations Specialist

3 days ago


Johannesburg, Gauteng, South Africa Core Group Full time

As a Warehouse/Logistics Manager, you will be responsible for overseeing the successful
relationship with logistics providers and courier services to ensure iStore achieves its business objectives. Your primary focus will be on building strong relationships with the logistics division to drive growth.

Key Responsibilities
  • Oversee end-to-end processes including receiving, put-away, picking, and packing operations to ensure 100% order accuracy and stock efficiency.
  • Maintain a clean, well-organized and safe warehouse environment.
  • Implement and monitor Standard Operating Procedures (SOPs) to optimize processes and prevent bottlenecks.
  • Coordinate with other departments (inventory, procurement, production, sales) to ensure smooth operational flow.
Customer Service & Stakeholder Engagement
  • Build and maintain strong internal and external relationships with key stakeholders.
  • Collaborate with other departments to anticipate challenges, develop solutions, and improve delivery performance for customers.
  • Ensure warehouse SLAs align with business goals and consistently exceed expectations.
People Leadership & Team Management
  • Manage a team of warehouse staff and supervisors by motivating, developing, and setting high-performance standards.
  • Provide training, mentorship, and performance reviews to ensure continuous improvement and staff development.
  • Create a positive, engaging, and collaborative work environment to increase employee satisfaction and productivity.


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