Senior Leadership Development Manager

4 days ago

Sandton, South Africa Duke Corporate Education Full time
About the Role

We are seeking a highly experienced and skilled Senior Leadership Development Manager to join our team at Duke Corporate Education. As a key member of our leadership development team, you will be responsible for managing a portfolio of clients, driving business growth, and leading a team of professionals in designing and delivering programs to meet our clients' needs.

Key Responsibilities
  • Client Portfolio Management: Build and manage a client portfolio with overall accountability for portfolio success, driving the commercial performance of client projects, and ensuring quality solution design and delivery.
  • Business Development: Identify and develop new business with existing clients as well as new prospects, drive business development activity through networking, developing proposals, and delivering high-quality pitches.
  • Client Relationship Management: Provide excellent client relationship management (CRM) to key client stakeholders, building a personal brand that clients look to for advice and partnership, and being viewed as a trusted and reliable thought leader and partner to clients.
  • Program Design and Delivery: Design collaboratively with clients, utilizing the full range of Duke CE capability and resource, understanding client business context and challenges, and leading a diagnostic dialog with clients to business and learning outcomes.
  • Team Leadership: Lead and develop a team through targeted work experience, coaching, and feedback, creating a productive and satisfying team environment, managing assigned direct reports, and actively looking for opportunities to mentor/advise employees who are not a direct report.
Requirements
  • Education: Bachelor's degree (or equivalent) required.
  • Experience: Prior project and client management experience in a senior-level role in a human capital development environment, preferably with instructional design, consulting, and/or facilitation skills.
  • Business Development: Proven business development capability to identify potential clients and lead business growth in a revenue-generating role, experienced in RFPs and pitches.
  • Leadership: Executive presence, projecting confidence and poise under pressure, and demonstrating gravitas with stakeholders at a senior level.
  • Financial Acumen: High-level business acumen, understanding the world of business and what leadership capabilities clients need to be successful, strong financial acumen in areas of budgeting, pricing, forecasting, profit & loss, and reporting.
  • Integrity and Network Development: Operates with integrity, considering legal and ethical sides of situations and mitigating risks, network development abilities, having established and leveraged external networks as a means to develop business, and internal networks to complete work efficiently.
  • Communication and Interpersonal Skills: Excellent interpersonal and communication skills, agility to write compelling thought-pieces and business development proposals.

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