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Senior Operations Manager
3 weeks ago
We are seeking a Senior Operations Manager to join our team and take charge of our security operations in Gauteng. As a strategic leader, you will be responsible for driving initiatives that contribute to Operational Excellence, enhancing operational systems, processes, and policies to improve management reporting, information flow, client relations, and overall organizational planning.
Key Responsibilities:- Operational Leadership: Lead and manage diverse teams, fostering collaboration and a positive work environment.
- Client Relationships: Build and maintain strong relationships with existing clients, ensuring their needs are met, and issues are addressed promptly.
- Safety Compliance: Ensure safety and regulatory compliance within the region.
- Budget Management: Develop, manage, and monitor operational budgets, ensuring efficient allocation of resources and minimizing unnecessary costs.
- Cost Control: Oversee the use of cleaning supplies, chemicals, and equipment, ensuring efficient use and controlling costs.
The ideal candidate will have a Bachelor's degree in Operations Management, Business Management, Finance, or a related field, with at least 10 years of experience in senior operations management roles within the security industry.
A proven track record in managing multi-site operations, focusing on client satisfaction and service delivery, is essential. Strong experience in managing cleaning services within commercial properties is also advantageous.
The successful candidate will be able to analyze complex issues, identify solutions, and drive timely corrective actions, while maintaining a commitment to ethical practices and fostering a culture of respect and integrity.
