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Parts Logistics and Sales Manager

1 week ago

Richards Bay, KwaZulu-Natal, South Africa Fives Group Full time

Fives Group is an international industrial engineering company with a presence in over 30 countries. Our company specializes in designing and supplying machines, process equipment, and production lines for various industries, including aluminum, steel, glass, automotive, aerospace, logistics, cement, minerals, energy, and sugar.

About this Role:

The Spare Parts Manager plays a critical role in managing the sales function for spare parts, implementing the company's purchasing strategy, and ensuring effective supply chain management. This position is responsible for meeting customer demands, growing spare parts revenue, and increasing customer satisfaction.

Main Responsibilities:
  1. Oversee sales function for spare parts, implement a process roadmap to meet customer demand, and budgeting and forecasting order intake with a roadmap plan in support of the same.
  2. Establish and review fixed pricing and framework agreements for spare parts and repairs, and establish and monitor related KPIs.
  3. Stay up-to-date on competition and market offerings, oversee the expediting of all customer orders, and manage customer relationships with regular progress updates.
Key Skills and Qualifications:
  • Tertiary qualification in mechanical, electrical, or industrial engineering fields, with experience in sales and customer account management.
  • Marketing, Commerce, or Business-related qualification, with experience in technical/engineering sales environment.
  • Strong leadership experience, analytical skills, and SAP knowledge.
  • At least 5 years' experience in business development, customer management, procurement, sales, or related field.