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Culinary Leisure Advisor

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Pretoria, Gauteng, South Africa Cullinan Holdings Full time

Cullinan Holdings' Pentravel division is seeking a skilled Travel Consultant to join their team in Pretoria. In this role, you will provide expert advice and services to clients, creating personalized travel experiences that meet their unique needs and preferences.

Main Objectives
  • To build long-lasting relationships with clients and deliver exceptional customer service
  • To design and sell tailored travel packages that exceed client expectations
  • To stay informed about travel destinations, visa requirements, and travel insurance options
  • To identify opportunities for upselling and cross-selling, promoting the company's preferred partners
  • To maintain accurate records and client information, utilizing the company's operational systems
  • To handle customer complaints and inquiries efficiently and professionally
  • To remain updated on industry trends and developments
Qualifications
  • A minimum of 1 year's experience in sales and target-driven roles
  • Excellent written and verbal communication skills
  • Strong sales and customer service abilities
  • Ability to work effectively under pressure and meet deadlines
  • Proficiency in reservation systems like Amadeus (advantageous)
  • A genuine interest in travel and familiarity with popular destinations
  • A willingness to work weekends and public holidays on a roster basis
  • Filling this role will involve complying with our employment equity policies