Training Program Manager

2 days ago


Pretoria, Gauteng, South Africa Dhl Germany Full time

About Dream Hotels & Resorts

We live by our 8 core values: reliability, accountability, empathy, sustainability, humanity, trust, dynamism, and excellence.

Our team is dedicated to creating a work environment that celebrates diversity, prioritizes integrity, and pursues quality. We strive to connect people with our surroundings and each other through our joyful work environment.

These values guide our day-to-day decision making.

Key Responsibilities

This role involves analyzing training needs, consolidating data, and facilitating training sessions.

The ideal candidate will have experience in content development, LMS administration, vendor management, and stakeholder management.

Main Responsibilities
  1. Analyzing Training Needs: Identify training needs through analysis of organizational goals, performance gaps, and employee skills.
  2. Consolidating Data: Consolidate data for different reasons and activities.
  3. Collaborate with the L&D Lead to decide on courses to be assigned to employees and source training content or training providers as necessary.
  4. Delivering Training: Facilitate training sessions using various instructional techniques, such as face-to-face, group discussions, role-playing, and observation.
  5. Evaluating Training: Assess the effectiveness of training programs through participant feedback, performance improvement metrics, and other evaluation methods.
  6. Provide feedback to the business on return on investment.
  7. Improving Training: Conduct annual updates and refine training materials and methods based on feedback, changing business needs, and industry best practices.
  8. Utilize learning management systems platforms for online learning and virtual classrooms to deliver training efficiently.
  9. Cross-Functional Collaboration: Coordinate with subject matter experts, department heads, and other stakeholders to ensure training aligns with organizational objectives.
  10. Compliance Management: Consolidate all regulatory compliance in preparation for the Workplace Skills Plan and Annual Training Report.
  11. Monitor if all training champions submit their reports.
  12. Onboarding and Development: Design and implement onboarding programs for new hires and create individualized employee development plans based on career aspirations and organizational goals.
  13. Global Learning Strategies: Stay updated on global learning trends to introduce innovative and effective training strategies.
Qualifications and Experience
  1. Bachelor's degree in Industrial Psychology, Human Resources, Education, or a related field.
  2. ODETD NQF 6 Qualification (advantageous).
  3. Minimum 1 year in training program design: extensive experience in content development and LMS administration.
  4. Vendor management.
  5. Stakeholder management.


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