Entry Level Customer Support Specialist

5 days ago


Cape Town, Western Cape, South Africa CDS Consulting_SA Full time

We are seeking highly motivated and customer-focused individuals to join our team as Afrikaans-speaking call centre agents at CDS Consulting.

About the Role

This full-time position is designed to deliver exceptional service delivery standards to our valued customers. As an Afrikaans-speaking call centre agent, you will be responsible for handling incoming customer calls, delivering outstanding customer care services, and meeting the requirements outlined below.

Key Responsibilities:
  • Handle customer calls professionally and provide resolutions to their queries.
  • Develop and maintain positive relationships with customers through excellent communication and interpersonal skills.
Requirements:
  • Previous experience in a call centre environment is essential.
  • Excellent closing sales skills with a focus on customer satisfaction.
  • Ability to work in a team environment and collaborate with colleagues.
Why Join Us?

We offer a dynamic work environment that fosters growth and development. If you are passionate about customer service and meet the above requirements, we encourage you to apply.



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