Quality Assurance Specialist
2 days ago
The Senior Quality Assurance and Accreditations Officer will work in the Academic Quality Assurance (AQuA) Office at WBS, focusing on quality assurance, accreditation, programme review, and general administration. The scope of work is varied, requiring interaction with stakeholders at all levels across the institution.
The ideal candidate will have a personal commitment to excellence and quality, as well as a flexible and agile approach to work responsibilities. Teamwork and collaboration are highly valued, with the ability to take ownership and responsibility for assigned areas of work required.
Key Responsibilities:- Accreditation Administration and Support: Coordinate the capture and validation of accreditations, QA, and reporting data in relevant systems. Schedule annual audits and updates of data with the Accreditation Manager. Provide project coordinator support for accreditation reporting and visits.
- Assurance of Learning (AOL): Manage operational aspects of AOL, including liaison with Programme Directors to ensure timely completion. Ongoing support and training of academic faculty and staff on AOL.
- Quality Assurance: Coordinate Annual Reporting for offices and work units to drive good record-keeping practices. Consolidate final Annual Report with WBS communications. Provide coordination and administrative assistance to programme and course reviews.
- A personal commitment to excellence and quality.
- A flexible and agile approach to work responsibilities.
- The ability to multi-task, prioritise, and work under pressure.
- Ability to take ownership and responsibility for assigned areas of work.
- A solutions-oriented mindset.
- Goal and service orientation with a commitment to collaboration and teamwork.
- Precision and attention to detail.
- Excellent written and interpersonal communication skills.
- Openness to input and feedback, commitment to ongoing learning and professional development.
- Knowledge and understanding of quality management systems in higher education.
- Strong knowledge and application of MS Office Suite specifically in Excel.
- Report writing and editing skills.
- Some statistical/analytical skills.
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