Tour Consultant
1 week ago
Executive Placings is seeking an experienced Spanish-speaking Inbound Tour Consultant to join our team.
About the RoleWe are looking for a highly skilled and knowledgeable individual to lead our inbound tour operations in Spanish. The successful candidate will have a strong understanding of delivering exceptional service to agents and guests, as well as a deep knowledge of Tourplan or similar booking systems, WETU, and the geography, logistics, and products of South, Southern, and East Africa.
Key Responsibilities- Design and plan creative, out-of-the-box leisure FIT tailor-made itineraries
- Manage the reservations process, including handling bookings from quote to finalizing, invoicing, and travel documents
- Ensure timely completion of tasks according to standard operating practices
- Proactively sell products and services to ensure the best possible itinerary for guests
- Maintain consistent and clear communication with colleagues, agents, operators, guests, and suppliers
- Fluent in both verbal and written Spanish (preferably South American Spanish)
- Strong understanding of delivering excellent service to agents and guests
- Deep knowledge of Tourplan or similar booking systems, WETU, and the geography, logistics, and products of South, Southern, and East Africa
- Aptitude to learn and adapt to new systems and processes
Please submit an updated CV and references to apply for this exciting opportunity.
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