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Service Excellence Specialist

2 weeks ago

Nelspruit, Mpumalanga, South Africa Bright Placements Full time
Job Summary
The Service Excellence Specialist will be responsible for delivering exceptional service experiences to our customers while maintaining high standards of service quality. This role requires a strong passion for guest service and excellent communication skills.

Key Responsibilities:
• Maintain high standards of service quality and ensure that all guests have an exceptional dining experience
• Supervise and guide staff to achieve optimal performance and productivity
• Manage inventory and maintain accurate records of stock levels and sales data
• Collaborate with other departments to ensure seamless operation of the restaurant

Requirements:
• Equivalent to grade 12 pass
• Basic/Advanced wine and service knowledge
• Certificate/Diploma relevant to position
• 3-4 years of experience in a similar role
• Possession of a valid driver's license

What We Offer:
A competitive salary package and opportunities for professional growth and development within Bright Placements.