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Senior Operations Manager

3 weeks ago

Newcastle, KwaZulu-Natal, South Africa The Recruitment Guy (Pty) Ltd Full time
Job Overview:

The Recruitment Guy (Pty) Ltd is seeking an experienced Strategic Operations and Risk Management Director to lead our operations team. As a key member of our leadership team, you will be responsible for developing and implementing strategic plans to achieve business objectives, driving process improvements, and enhancing customer satisfaction.

Key responsibilities will include:
  • Developing and implementing strategic plans to achieve business objectives, aligned with company goals and values.
  • Leveraging your expertise to drive process improvements, increase efficiency, and enhance customer satisfaction.
  • Fostering a culture of innovation, creativity, and continuous learning within the operations team.
  • Collaborating with cross-functional teams to drive business growth, improve customer engagement, and enhance overall performance.

Requirements:

To be successful in this role, you will need to have:
  • A minimum of 3-5 years' experience in a similar environment, with a proven track record of delivering high-quality results.
  • At least 2-3 years' management/supervisory experience, with a strong understanding of team dynamics and leadership principles.
  • A valid driver's license and firearm competency (handgun/rifles/shotgun).
  • PsiRA (Grade A or B) with Matric qualification.
  • Local residency required.