Assessment Field Expert
4 days ago
Job Summary
Digicall Group is seeking an experienced Assessment Field Expert to manage the claims function within the short-term assessment field. This role requires effective administration, customer interaction, and problem-solving skills.
Responsibilities
- Develop and maintain strong relationships with contractors and assessors to ensure timely completion of repairs.
- Address customer queries and concerns in a professional and prompt manner.
- Collaborate with internal teams to ensure efficient processing of claims.
- Monitor service level agreements (SLAs) with contractors to ensure timely completion of repairs.
Requirements
- Grade 12 or equivalent NQF level 4 qualification.
- Minimum of 1 year non-motor claim experience.
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