Assessment Field Expert

4 days ago


Pretoria, Gauteng, South Africa Digicall Group Full time

Job Summary

Digicall Group is seeking an experienced Assessment Field Expert to manage the claims function within the short-term assessment field. This role requires effective administration, customer interaction, and problem-solving skills.

Responsibilities

  • Develop and maintain strong relationships with contractors and assessors to ensure timely completion of repairs.
  • Address customer queries and concerns in a professional and prompt manner.
  • Collaborate with internal teams to ensure efficient processing of claims.
  • Monitor service level agreements (SLAs) with contractors to ensure timely completion of repairs.

Requirements

  • Grade 12 or equivalent NQF level 4 qualification.
  • Minimum of 1 year non-motor claim experience.


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