Guest Relations and Wellness Coordinator
3 weeks ago
Job Title: Guest Relations and Wellness Coordinator
Job Summary: We are seeking a highly skilled Guest Relations and Wellness Coordinator to join our team at a prestigious 5-star game lodge in the North West Province. The successful candidate will be responsible for providing exceptional guest service, managing reservations, and coordinating spa treatments.
Key Responsibilities:
- Manage guest reservations, check-ins, and check-outs, ensuring smooth and efficient processes.
- Provide spa treatments, including massages, facials, and body wraps, when the head therapist is unavailable.
- Coordinate spa bookings and promote wellness services to guests.
- Assist with lodge operations, including housekeeping, F&B, and maintenance, as required.
Requirements:
- Minimum 2 years experience in hospitality in a FOH/Reservations or spa-related role.
- Qualified somatologist (ITEC, CIDESCO, SAAHSP, or CIBTAC) with experience in spa treatments.
- Trustworthy, presentable, reliable, and able to work effectively in a team.
- Strong organizational and administrative skills, with experience on PAN Hospitality systems being a plus.
What We Offer:
- A combined salary of R35 000 – R40 000 per month for a suitable couple.
- Shared live-in accommodation, meals, and uniforms.
About Us: Kontak Recruitment specializes in niche fields and offers equal opportunities to all backgrounds. We follow a fair process and safeguard applicant information.
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