Guest Relations and Wellness Coordinator

3 weeks ago


Rustenburg, North-West, South Africa Kontak Recruitment Full time

Job Title: Guest Relations and Wellness Coordinator

Job Summary: We are seeking a highly skilled Guest Relations and Wellness Coordinator to join our team at a prestigious 5-star game lodge in the North West Province. The successful candidate will be responsible for providing exceptional guest service, managing reservations, and coordinating spa treatments.

Key Responsibilities:

  • Manage guest reservations, check-ins, and check-outs, ensuring smooth and efficient processes.
  • Provide spa treatments, including massages, facials, and body wraps, when the head therapist is unavailable.
  • Coordinate spa bookings and promote wellness services to guests.
  • Assist with lodge operations, including housekeeping, F&B, and maintenance, as required.

Requirements:

  • Minimum 2 years experience in hospitality in a FOH/Reservations or spa-related role.
  • Qualified somatologist (ITEC, CIDESCO, SAAHSP, or CIBTAC) with experience in spa treatments.
  • Trustworthy, presentable, reliable, and able to work effectively in a team.
  • Strong organizational and administrative skills, with experience on PAN Hospitality systems being a plus.

What We Offer:

  • A combined salary of R35 000 – R40 000 per month for a suitable couple.
  • Shared live-in accommodation, meals, and uniforms.

About Us: Kontak Recruitment specializes in niche fields and offers equal opportunities to all backgrounds. We follow a fair process and safeguard applicant information.



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