HR Service Delivery Manager

2 weeks ago


Pretoria, Gauteng, South Africa Nedbank Full time
About the Opportunity

This is an exciting opportunity to join Nedbank as an HR Service Delivery Manager. In this role, you will be responsible for partnering with business stakeholders to deliver human resources services that support the achievement of strategic objectives.

Key Responsibilities
  1. Service Delivery: Monitor and track progress of HR deliverables by having regular meetings, reviewing reports, analysing data and taking appropriate action.
  2. Risk Management: Render a professional service, educate stakeholders, mitigate risk and ensure adherence to legislation by consulting and providing guidance to business unit and team on HR policies, processes and procedures.
  3. Talent Management: Assess team performance by analysing feedback from line managers and reports, identify trends, risks and recommend solutions for presentation to business unit for actioning and decision making.
  4. Client Relationships: Develop and maintain strong relationships with internal clients to deliver high-quality HR services.
About You

We are looking for a highly skilled and experienced HR professional who can demonstrate strong business acumen and excellent communication skills. You will have a minimum of 6 years' experience in HR Generalist consulting inclusive of 2 years people management and hold a NQF Level Professional Qualification/Honour's Degree. A Master's degree in Human Resources or Industrial Psychology would be advantageous.

About Us

Nedbank is a leading financial services group in South Africa, committed to being the difference that impacts our world for the better. We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive remuneration package.



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