Technical Support Specialist
6 days ago
We are a dynamic company dedicated to delivering exceptional customer experiences. Our team of experts works tirelessly to ensure that our customers receive the highest level of support.
Job SummaryWe are seeking an experienced Field Support Engineer to join our team. As a Field Support Engineer, you will be responsible for ensuring that all customer calls are attended to in accordance with the agreed contract. You will also be responsible for updating call information daily and managing petrol cards.
Key Responsibilities- Customer Call Management: Ensure that all customer calls are attended to as per the agreed contract.
- Call Updating: Update call information daily at 11:00.
- Petrol Card Management: Manage petrol cards by booking mileage correctly on the system based on the productivity report submitted by the Field Support Leader.
- Appointment Setting: Request appointments from users and ensure that they are set by the Field Support Engineer.
- Productive Call Rate: Achieve a minimum of 3.5 resolved calls per day for Field Support and 5 resolved calls per day for Onsite Support.
As a Field Support Engineer with Greenro Solutions, you will have the opportunity to work in a dynamic environment and contribute to the success of our team. You will also have access to ongoing training and development opportunities to help you grow in your career.
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Technical Support Specialist
6 days ago
Cape Town, Western Cape, South Africa Payu Full timeJob DescriptionThe Technical Support / Integration Specialist will support local, regional, and global merchants integrating with the local Magellan platform and the Global PayU Enterprise.This role covers the full merchant onboarding lifecycle, including pre-sales, integration support, guidance, and post-sales support, with a focus on the top five regional...
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Technical Support Specialist
3 days ago
Cape Town, Western Cape, South Africa PayU Payments Private Limited Full timeJob DescriptionThe Technical Support/Integration Specialist will support local, regional, and global merchants integrating with the Magellan platform and PayU Enterprise. This role covers the full merchant onboarding lifecycle, including pre-sales, integration support, guidance, and post-sales support, with a focus on top regional merchants.
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Technical Support Specialist
6 days ago
Cape Town, Western Cape, South Africa Bluecube Technology Solutions - An Ekco Company Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Bluecube Technology Solutions - An Ekco Company. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT infrastructure is running smoothly and efficiently.The ideal candidate will...
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Technical Support Specialist
6 days ago
Cape Town, Western Cape, South Africa Techbulls Softtech Pvt Ltd Full timeAbout the RoleWe're looking for a skilled and enthusiastic Technical Support Specialist to join our dynamic IT Operations team.As a Technical Support Specialist, you will be responsible for providing timely and effective technical assistance to our employees, ensuring their IT systems are running smoothly and efficiently.You will troubleshoot, diagnose, and...
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Technical Support Specialist
6 days ago
Cape Town, Western Cape, South Africa PartnerHero Full timeWe are seeking a skilled Technical Support Specialist to join our team at PartnerHero. As a primary point of contact for our German-speaking customers, you will deliver exceptional technical support and assistance via email, chat, and phone.Key Responsibilities:Provide technical support to Arabic-speaking customers.Diagnose and troubleshoot software,...
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Technical Support Specialist
1 day ago
Cape Town, Western Cape, South Africa Findojobs South Africa Full timeAt Findojobs South Africa, we're seeking a highly skilled and detail-oriented Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for delivering 1st line IT support services to the customer base of our MSP partners.The successful candidate will have excellent analytical skills, with the...
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Technical Support Specialist
6 days ago
Cape Town, Western Cape, South Africa Goldman Tech Resourcing Full timeJob SummaryWe are seeking a Technical Support Specialist to provide technical and administrative support to our General Manager. The ideal candidate will have a strong understanding of drawings, fundamentals of fault finding and equipment testing, and knowledge of H&S and safe working procedures.Key Responsibilities- Provide technical assistance to the...
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Technical Support Specialist
7 days ago
Cape Town, Western Cape, South Africa PartnerHero Full timeAbout Us: PartnerHero is a global talent network that connects innovative companies with skilled professionals. We provide cutting-edge technology and strategic expertise to drive business success.The RoleWe are seeking an Arabic Technical Support Specialist to join our team. As the primary point of contact for Arabic-speaking customers, you will deliver...
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Technical Support Specialist
6 days ago
Cape Town, Western Cape, South Africa The Recruitment Guy Full timeAn opportunity for an experienced TECHNICAL SUPPORT SPECIALIST (JLG, Genie, Magni, Manitou or similar) is required for permanent employment based in Cape Town.Title : Technical Support SpecialistArea : Cape TownRef No. : TRG 2203Salary : Market related TCTC available / negotiableStart Date : As soon as possibleTo be the technical specialist for all types of...
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Technical Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Electrum Full timeAbout the RoleThe company Electrum is seeking a highly skilled Technical Support Specialist to join their team. This individual will be responsible for providing end-user support to key clients, working with cloud payments software used by major international banks and retailers.As a member of the Electrum team, you will apply analytical skills and technical...
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Technical Support Specialist
6 days ago
Cape Town, Western Cape, South Africa Solarquest Full timeAbout the Role:We are seeking a highly motivated and customer-oriented Energy Solutions Professional to join our team at Solarquest. As a Technical Support Specialist, you will play a crucial role in providing exceptional customer support and resolving technical issues related to solar products and systems. Your responsibilities will include responding to...
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Technical Support Specialist
1 day ago
Cape Town, Western Cape, South Africa Findojobs South Africa Full timeCompany Overview\Findojobs South Africa is a leading provider of innovative solutions for global trade. We value learning and professional development, offering continuous training and opportunities to work with cutting-edge technology.\Job Description\We are seeking a skilled Technical Support Specialist to join our team remotely in Cape Town. As a key...
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Technical Support Specialist
1 day ago
Cape Town, Western Cape, South Africa Fidelity Services Group Full timeJob DescriptionAt Fidelity Services Group, we are seeking a highly skilled and customer-focused individual to join our Contact Centre team as a Technical Support Specialist.About the RoleThis role is responsible for providing technical support to customers regarding the operation of their alarm systems. The successful candidate will be required to have...
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Technical Support Specialist Role
3 days ago
Cape Town, Western Cape, South Africa The Recruitment Guy Full timeJob DescriptionThis is a Technical Support Specialist position based in Cape Town.Duties and ResponsibilitiesTo provide technical support for various types of machines and equipment across different brands.To deliver specialist training, assistance to customers, field service technicians, and workshop staff.To ensure proper machine training to upskill...
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Technical Support Specialist
4 days ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeOur client is a fast-growing fintech company focused on providing seamless payment solutions to businesses around the globe. They are dedicated to delivering high-quality customer experiences, and they are looking for a Technical Support Specialist to join their team. This role will support merchants once they are live on their platform.Role OverviewOur...
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Technical Support Specialist
5 days ago
Cape Town, Western Cape, South Africa Time Personnel Full timeCompany OverviewWe are Time Personnel, a leading provider of innovative solutions in the property management sector. Our team is passionate about delivering exceptional customer experiences through cutting-edge financial accounting software.Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our...
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Technical Support Specialist
3 days ago
Cape Town, Western Cape, South Africa Parvana Full timeCompany Overview:Parvana is a diverse team of engineers, developers, and specialists in finance, HR, digital infrastructure, and marketing who love utilising cutting-edge tech and digitised processes. They prioritise integrity and have a commitment to unity.About the Role:We are seeking an experienced Technical Support Specialist to deliver high-quality...
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Technical Support Specialist
3 days ago
Cape Town, Western Cape, South Africa ENGINEERINGUK Full timeWelcome to ENGINEERINGUK, where we're shaping the future of cloud computing! We're on the hunt for a skilled Technical Support Specialist who can help us deliver exceptional customer experiences and drive business growth.We're seeking someone with excellent communication and problem-solving skills, along with a solid understanding of cloud infrastructure and...
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Technical Support Specialist Position
6 days ago
Cape Town, Western Cape, South Africa The Recruitment Guy Full timeJob Description:An exciting opportunity for a skilled Technical Support Specialist is available at The Recruitment Guy in Cape Town. This permanent position requires experience in technical support and maintenance of various types of machines and equipment.Main Responsibilities:Provide technical support and training to customers, field service technicians,...
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Technical Support Specialist
6 days ago
Cape Town, Western Cape, South Africa Metacom (Pty) Ltd Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at Metacom (Pty) Ltd. As a key member of our support center, you will play a crucial role in providing technical assistance and support to our clients regarding network-related issues.You will be responsible for monitoring, troubleshooting, diagnosing, and resolving network...