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Content Creation Expert

3 weeks ago

Cape Town, Western Cape, South Africa Helen Lucre Resourcing (Pty) Ltd. Full time
Job Description

The Content Creation Expert will be responsible for developing and maintaining a comprehensive knowledge base, including technical documentation, user manuals, and best practices. This role requires strong project management skills, proficiency in content creation tools and platforms, and excellent communication skills.

Main Responsibilities

The main responsibilities of this role include:

  • Developing and maintaining a comprehensive knowledge base
  • Ensuring proper version control and naming conventions
  • Producing clear and user-friendly release notes and product guides
  • Facilitating internal training sessions
Requirements

To excel in this role, candidates should possess:

  • A bachelor's degree in a relevant field or equivalent practical experience
  • Minimum 5 years' experience in a content/knowledge management role with experience in a SaaS environment
  • Strong project management skills
  • Proficiency in content creation tools and platforms
  • Excellent communication skills