Current jobs related to Cloud Support Professional - Cape Town, Western Cape - Amazon


  • Cape Town, Western Cape, South Africa ENGINEERINGUK Full time

    Job Summary:We are seeking a skilled Linux engineer to join our team at ENGINEERINGUK as a Cloud Support Professional. This role requires a strong background in networking and operating system support, with the ability to troubleshoot complex issues and provide high-quality technical solutions.About Us:ENGINEERINGUK is a leading provider of cloud-based...


  • Cape Town, Western Cape, South Africa Cloud Direct Full time

    Get AI-powered advice on this job and more exclusive features.Fuelling a Microsoft-powered future | Talent SpecialistAt Cloud Direct, we help ambitious organisations harness the power of Microsoft Cloud to grow, innovate, and stay ahead.We're on the lookout for a skilled Cloud Platform Engineer with Azure expertise, infrastructure management, and a strong...


  • Cape Town, Western Cape, South Africa Cloud Direct Full time

    Direct message the job poster from Cloud Direct Fuelling a Microsoft-powered future | Talent Specialist We are looking for an Azure Cloud Expert Engineer to join our team in Cape Town. This role offers a hybrid work environment, combining remote support with close collaboration among project and specialist teams. As an Azure Cloud Expert Engineer (T3) ...


  • Cape Town, Western Cape, South Africa Amazon Full time

    About the JobAs a Cloud Support Engineer at Amazon, you will be part of a global team that provides technical support to customers and internal teams. The role involves working with various cloud technologies to help customers succeed.The Cloud Support Engineer Windows role provides support for AWS paid support customers running enterprise Microsoft...


  • Cape Town, Western Cape, South Africa Cloud Direct Full time

    We are a leading provider of cloud solutions, and we are seeking an experienced Azure Cloud Expert to join our team in Cape Town. This role offers a hybrid work environment, combining remote support with close collaboration among project and specialist teams.As an Azure Cloud Expert, you will provide high-level technical support to our customers, act as an...


  • Cape Town, Western Cape, South Africa Cloud Direct Full time

    We are seeking a seasoned Cloud Infrastructure Engineer Lead to join our team in Cape Town. This role offers a hybrid work environment, combining remote support with close collaboration among project and specialist teams.As a Cloud Infrastructure Engineer Lead, you will be responsible for providing high-level technical support to our customers, acting as an...


  • Cape Town, Western Cape, South Africa Cloud Direct Full time

    We are looking for a Senior Azure Cloud Expert to join our team in Cape Town. This role offers a hybrid work environment, combining remote support with close collaboration among project and specialist teams.As a Senior Azure Cloud Expert, you will provide high-level technical support to our customers, act as an escalation point for Tier 2 support engineers,...


  • Cape Town, Western Cape, South Africa Babble Cloud Full time

    Job OverviewBabble Cloud is a leading UK cloud solutions provider seeking an experienced Technical Support Specialist to join our dynamic team. In this role, you will be responsible for providing world-class service and support to our clients.Your primary focus will be on troubleshooting and diagnosing IT issues, providing remote support, and assisting in...


  • Cape Town, Western Cape, South Africa Amazon Full time

    Job DescriptionAs a cloud technical support professional, you will be responsible for providing expert-level support for AWS customers experiencing issues with networking services. You will work closely with customers to troubleshoot and resolve technical issues, leveraging your knowledge of cloud-based technologies and best practices.Key responsibilities...


  • Cape Town, Western Cape, South Africa Amazon Full time

    Company OverviewAmazon Web Services (AWS) is a leading provider of cloud-based technologies, serving as the market leader and technology forerunner in the Cloud business. Our team is dedicated to helping global companies and developers take advantage of our growing suite of services and features to run their mission-critical applications.


  • Cape Town, Western Cape, South Africa Amazon Full time

    As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security role supports our services that...


  • Cape Town, Western Cape, South Africa beBee Careers Full time

    Job SummaryWe are seeking a skilled Cloud Support Specialist to join our team. The ideal candidate will be responsible for providing technical support for cloud services and infrastructure, troubleshooting software and hardware issues, and assisting clients in migrating to cloud platforms.Key Responsibilities:Provide remote technical support for cloud...


  • Cape Town, Western Cape, South Africa beBee Careers Full time

    About the TeamOur team is comprised of experienced professionals who are passionate about delivering exceptional customer experiences. We are seeking an experienced Cloud Support Engineer to join our organization and contribute to our mission. In this role, you will work closely with customers to troubleshoot complex technical issues, drive process...


  • Cape Town, Western Cape, South Africa Amazon Full time

    As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Cloud Support Engineer Windows role...


  • Cape Town, Western Cape, South Africa Amazon Full time

    As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Cloud Support Engineer Windows role...

  • Support Engineer L2

    1 week ago


    Cape Town, Western Cape, South Africa Babble Cloud Full time

    Job DescriptionJoin Our Dynamic Team as a L2 Support EngineerAre you passionate about telecoms?Do you thrive in a fast-paced, innovative environment?At Babble, we're on a mission to be our customer's most trusted advisor for cloud-based technologies. We're looking for passionate and talented individuals to join our dynamic team.If so, we have the perfect...


  • Cape Town, Western Cape, South Africa Amazon Full time

    Job SummaryAs a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Big Data (Distributed...


  • Cape Town, Western Cape, South Africa ENGINEERINGUK Full time

    **Job Title:** AWS Cloud Support Specialist**Company Overview:**ENGINEERINGUK provides top-notch support and services to our clients, empowering them to achieve their goals in a rapidly changing world.**Job Summary:**We're seeking an experienced AWS Cloud Support Specialist to join our dynamic team! As a key member of our support department, you'll be...


  • Cape Town, Western Cape, South Africa Amazon Full time

    As a Cloud Support Engineer, you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Cloud Support Engineer - Containers role...


  • Cape Town, Western Cape, South Africa ENGINEERINGUK Full time

    Discover a challenging and rewarding career at ENGINEERINGUK as a Cloud Support Specialist. We are seeking an experienced professional to join our team in providing exceptional support to customers utilizing Amazon Web Services (AWS).About the RoleThis is an exciting opportunity to work with a market leader in cloud computing, assisting a global list of...

Cloud Support Professional

3 weeks ago


Cape Town, Western Cape, South Africa Amazon Full time
About the Job

We are seeking a skilled Cloud Support Professional to join our team. As a Cloud Support Professional, you will be responsible for delivering exceptional technical support and services to our customers.

Key Responsibilities
  • Solve customer cases through various contact channels, applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.
  • Drive initiatives that improve support-related processes and our customers' experience. These can include tutorials, how-to videos, technical articles, trainings, among others.
  • Leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.