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Risk Consulting Senior Analyst

2 weeks ago

Pretoria, Gauteng, South Africa Marsh & McLennan Companies Full time

About the Company

Marsh, a business of Marsh McLennan (NYSE: MMC), is a global leader in risk, strategy, and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman.

About the Role

We are seeking a talented individual to join our Risk Consulting team at Marsh. This role will be based in Pretoria, with a requirement of working at least three days a week in the office. As a Critical Risk Consultant, you will provide a Claims Advocacy service to Marsh clients, handling complex COID claims and advising on significant or problematic claims for clients across various industry sectors.

Your Key Responsibilities

  • Capture information accurately from hardcopy documents onto internal and COID systems.
  • Ensure timely capturing and registration of claims. Determine the legitimacy of claims after reviewing all documentation.
  • Communicate effectively with the commissioner and clients to obtain required information.
  • Verify all documentation to ensure completeness and accuracy.
  • Update the system promptly with new information received.
  • Respond to relevant inquiries in a timely manner.
  • Provide timely feedback to clients regarding their claims.
  • Ensure all documents submitted are acceptable for payment.
  • Submit documentation to COID in a timely manner and follow up on all submissions.
  • Visit COID offices regularly to maintain relationships and gather information.
  • Provide clients with reports regarding the progress of their claims.
  • Capture payment confirmations on the system and forward proof of payment to clients.
  • Assist with all assessment queries from submission of ROEs to generating LOGS and ensuring accuracy.

What You Need to Succeed

  • Completed Secondary Education.
  • Previous COID claims experience is advantageous.

Why Choose Us

  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
  • We help you be your best through professional development opportunities, interesting work, and supportive leaders.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.