Financial Transaction Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa Nedbank Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Financial Transaction Specialist. In this role, you will be responsible for ensuring financial transactions are processed within agreed turnaround times, managing risk, and maintaining accurate financial records.

Key Responsibilities
  • Reconcile financial reports and bank statements to ensure accuracy and identify any discrepancies.
  • Meet stakeholders' expectations by adhering to Service Level Agreements (SLAs) and providing timely feedback.
  • Investigate and resolve outstanding queries and complaints in a timely manner.
  • Build and maintain stakeholder relationships by providing excellent customer service and taking corrective action where necessary.
  • Ensure accurate financial transactions by reconciling bank and impersonal accounts according to policies and procedures.
  • Clear any unreconciled items by investigating and noting follow-up actions for audit trail purposes.
  • Take ownership and accountability for tasks and activities to ensure work is completed to plan.
  • Check daily volumes and report irregularities in the workflow.
  • Contribute to process enhancements by identifying opportunities for improvement.
  • Stay up-to-date with legislation and industry changes that impact the role by reading relevant newsletters, websites, and attending sessions.
  • Understand and embody the Nedbank vision and demonstrate values through interaction with the team and stakeholders.
  • Improve personal capability and stay abreast of developments in the field of expertise by identifying training courses and career progression opportunities.
  • Ensure personal growth and effectiveness in performance of roles and responsibilities by completing learning activities, practicing experience, and obtaining certifications within specified timeframes.
  • Provide information correctly to stakeholders by maintaining knowledge sharing with the team.
  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
  • Support corporate social responsibility initiatives for the achievement of key business strategies.
Essential Qualifications
  • Matric / Grade 12 / National Senior Certificate
Minimum Experience Level
  • 2-3 years experience working in financial, risk, and process management environments.
Technical / Professional Knowledge
  • Administrative procedures and systems
  • Banking knowledge
  • Banking procedures
  • Business principles
  • Business terms and definitions
  • Data analysis
  • Governance, Risk, and Controls
  • Relevant software and systems knowledge
  • Business writing skills
  • Cluster Specific Operational Knowledge
Behavioural Competencies
  • Building Customer Loyalty
  • Earning Trust
  • Decision Making
  • Initiating Action
  • Stress Tolerance
  • Work Standards
  • Continuous Improvement
  • Managing Work

Please contact the Nedbank Recruiting Team at +27 860 555 566



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