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Claims Processing Coordinator

3 weeks ago

Randburg, Gauteng, South Africa The Recruitment Council Full time

The Recruitment Council

We are seeking a highly organized and detail-oriented Claims Administrator to support our business operations.

Job Summary

  • This is an excellent opportunity to join a dynamic team and contribute to the success of our organization.
  • You will be responsible for managing data, preparing documents, and providing exceptional customer service.
  • Your analytical skills will help you identify areas for improvement and develop effective solutions.
  • This role requires strong time management and prioritization skills, as well as the ability to work independently.

Key Accountabilities

  1. Data Management: Ensure accurate and timely data entry into company systems.
  2. Customer Service: Provide top-notch customer service, handling simple enquiries and resolving issues efficiently.
  3. Communication: Develop and maintain positive relationships with clients, stakeholders, and colleagues.
  4. Problem-Solving: Analyze data and identify areas for improvement, developing effective solutions to enhance business operations.
  5. Collaboration: Work closely with colleagues to achieve shared goals and objectives.

Essential Requirements

  • MATRIC / Grade 12 / SAQA Accredited. Equivalent Regulatory Exam 5.
  • 1 – 2 years working experience in the life / funeral insurance industry, preferably within an administrative function.
  • Strong analytical and problem-solving skills.
  • Excellent communication and customer service skills.
  • Proficiency in standard office software packages.