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Logistics Operations Specialist

1 week ago

Durban, KwaZulu-Natal, South Africa HR Legend Full time

**Job Overview:**

We are seeking a skilled Logistics Operations Specialist to join our team at HR Legend in Gauteng.

The ideal candidate will have a strong background in client interaction and analytics, with experience in overseeing franchise and driver performance, ensuring operational compliance, and reporting.

Key responsibilities include:

  • Understanding operational levers and contributing to SOP improvement
  • Maintaining service levels and monitoring branch adherence to agreements and KPIs
  • Managing weekly KPIs, conducting audits, and traveling as needed
  • Addressing key branch tracking metrics related to driver growth, performance, complaints, and customer satisfaction

**Requirements & Qualifications:**

  • Completed Diploma or Degree in Logistics
  • 5 years experience in a client-facing role in an operational environment or similar
  • Proficient in Microsoft Office (Word, Excel & PowerPoint)
  • Training experience in an operational setting will be advantageous
  • IT or tech savvy will be advantageous (Strong Excel skills)
  • Valid driver's license

**Working Hours & Benefits:**

Tuesday – Thursday 9:00 – 18:00
Friday – Saturday 11:00 – 20:00
Sunday/Monday – OFF

We offer a competitive package including car, petrol, cellphone, and laptop.