Customer Service Representative

4 weeks ago


Westville, KwaZulu-Natal, South Africa The Unlimited Full time
Customer Agent Job Description

We're seeking a skilled Customer Agent to join our team at The Unlimited. As a Customer Agent, you will be responsible for providing exceptional customer service by addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.

Key Responsibilities:
  • Provide excellent customer service through various channels, including phone, email, and chat.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Build positive relationships with customers to increase loyalty and retention.
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience.
Requirements:
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and a customer-oriented approach.
  • Technical proficiency with customer service software.
  • Previous experience in a customer service role.

If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity at The Unlimited.



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