Account Growth Specialist
7 days ago
TalentLink is seeking a highly motivated Account Growth Specialist to join our dynamic Sales Team. The successful candidate will be responsible for driving business growth through account management, by promoting value-added offerings and ensuring high levels of customer satisfaction.
This role requires excellent communication and interpersonal skills, with the ability to work under pressure and meet deadlines. The Account Growth Specialist will play a key role in developing and sustaining strong, long-term relationships with key decision-makers at customer sites.
Responsibilities:
- Develop and maintain strong relationships with key site-level decision-makers.
- Provide continuous process support to improve customer satisfaction and optimize plant operations.
- Identify opportunities for improvement and lead generation during plant visits.
- Collaborate with internal teams to ensure alignment and seamless customer service.
- Coordinate customer-facing activities, ensuring the best resources and channels are used.
- Understand customer business needs and effectively communicate the company's value proposition.
Requirements:
- At least 4 years of relevant work experience in a similar role.
- Fluent in English and Mandarin.
- Proficiency in Customer Relationship Management tools, Microsoft Excel, Word, and PowerPoint.
- Strong communication, negotiation, and influencing skills.
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