Senior Network Infrastructure Specialist

1 week ago


Durban, KwaZulu-Natal, South Africa BET Software Full time

**Job Description:**

BET Software seeks a skilled Intermediate Branch Network Engineer to join our dynamic team in Durban. This role involves supporting and managing the national retail branch network and temporary event sites, ensuring seamless WAN and LAN operations.

The ideal candidate will have strong MikroTik expertise, with experience in troubleshooting issues, optimizing network infrastructure, and upholding security standards. Knowledge of network architecture, Linux systems, and terminal support is crucial, as well as mentoring junior engineers and contributing to projects.

In this role, you will be responsible for:

  • Supporting and managing the branch network
  • Managing NMS systems to monitor network performance and trend analysis
  • Performing scheduled updates, network upgrades, security configurations, and installing patches or service packs
  • Communicating with third-party support services and connectivity service providers

You will also participate in the management of logged client support tickets, manage escalations as needed, escalate, track, and report on issues logged to 3rd party vendors, develop and maintain technical documentation and SOPs, and coordinate with IT Helpdesk, Field support, and Infrastructure staff to plan new network installations or upgrades of existing networks.

To succeed in this role, you must have:

  • Strong knowledge of MikroTik RouterOS, WinBox, CLI, and The Dude
  • Understanding of network protocols (TCP/IP, DHCP, DNS, NAT, QoS, SNMP)
  • Routing and switching experience configuring static routing, dynamic routing (BGP, OSPF, RIP), and VLANs
  • Experience setting up PPPoE, VLANs, VPNs (IPSec, L2TP, OpenVPN), and routing protocols (BGP, OSPF)
  • Ability to troubleshoot wireless, fiber, and LTE networks
  • Excellent communication and customer support skills
  • Experience with Linux-based systems for network monitoring
  • Familiarity with Radius servers, authentication protocols, and hotspot configurations
  • Knowledge of cloud-based networking and virtualisation

We offer a range of benefits and opportunities for growth, including learning and development programs, various opportunities for advancement, and well-deserved incentives. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply.



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