Policy Services Specialist
2 months ago
About the Role:
We are seeking a highly skilled and experienced Insurance Broker Coordinator to join our team at ATripleA Recruitment and Temps. As a key member of our team, you will be responsible for providing exceptional support to our brokers and clients, ensuring seamless service delivery and driving business growth.
Key Responsibilities:
- Client Support: Provide ongoing support to existing clients, addressing queries, and resolving issues in a timely and professional manner.
- Policy Administration: Assist in the preparation, processing, and administration of new policy applications, ensuring accuracy and compliance with industry regulations.
- Record Management: Maintain up-to-date records of client policies and ensure all documentation is accurate and easily accessible.
- Communication: Work closely with brokers, sales teams, and other departments to ensure seamless communication and service delivery.
- Strategy Development: Support the development and implementation of strategies to enhance client acquisition and retention.
- Regulatory Compliance: Ensure adherence to industry regulations, company policies, and ethical standards.
Requirements:
- Qualifications: Matric and 2 or more years' experience in the life insurance industry.
- Skills: Computer literate, Afrikaans and English fluent speaking/reading/writing, and a valid driver's license with own transport.
- Advantages: RE5 and astute & atWORK qualifications will be advantageous.
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