Business Operations Specialist

5 days ago


Johannesburg, Gauteng, South Africa Puma Energy Full time

Job Overview:

Puma Energy is looking for a highly skilled Data Analyst to join our team. The successful candidate will have a proven track record of driving business transformation and process optimization.

Key Responsibilities:

  1. Partner with stakeholders across Puma Energy to drive business transformation and process optimization.
  2. Develop and report quality metrics of processes, identify major pain points, investigate root causes, and provide solutions that eliminate, simplify & automate business processes.
  3. Work across critical systems such as Navision, Sphera, Salesforce (SFDC), and TMS facilitating accurate data retrieval and performance measurement.
  4. Analyze and resolve support tickets and communicate to users.
  5. Support UATs with test cases, ensure Post Go-Live Stability.

Requirements:

  1. Proven work experience as a Business/Data Analyst or similar role.
  2. Strong hands-on knowledge of SQL.
  3. Sound knowledge of various BI tools like Tableau, Qlikview, Power BI, etc.
  4. Efficient communication and analytical skills.
  5. Strong organizational and leadership skills.
  6. Understanding of the end-to-end data BI journey.
  7. Finance, Retail, Sales, Operations, etc. Domain Expertise.


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