Store Manager

4 days ago

Bloemfontein, Orange Free State, South Africa Mr Price Full time

Unlock the magic of Mr. Price Home as a Store Manager and create unforgettable shopping experiences for our customers. If you're a dynamic, customer-centric individual with a passion for home decor and design, we invite you to lead our team and drive sales growth and profitability.

Stock Management:

  • Ensure accurate stock receipt and unpacking to merchandise and replenish the sales floor.
  • Monitor and manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
  • Oversee the overall maintenance of the stockroom to meet housekeeping standards.
  • Authorize write-offs, breakages, recalls, and returns.

Sales Growth & Profitability:

  • Analyze sales and profitability reports to collaborate with management on operational action plans and increase sales performance.
  • Review and stay up-to-date on in-store product performance to provide feedback and enhance sales.
  • Identify and propose new opportunities to increase sales and brand awareness.

Risk Management:

  • Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

  • Ensure and maintain the implementation of customer experience processes, including business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, and general housekeeping to meet customer service standards.

Leadership & Development:

  • Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
  • Identify and drive training, coaching, and development needs with a focus on talent management and succession planning.
  • Recruit, administer, and manage performance in accordance with company policies and procedures.

Innovation:

  • Implement innovation initiatives from Head Office to delight our customers and improve in-store processes.

Requirements:

  • Grade: 12
  • 3-4 years' experience in a store/retail management experience
  • 3-4 years' sales and service management experience
  • Budgeting
  • Computer literacy
  • Excellent communication and interpersonal skills
  • Retail trade
  • Brand, customer, and product understanding
  • Strong business acumen and problem-solving skills
  • A passion for home decor and design

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