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Head of ICT Operations

3 weeks ago

Pretoria, Gauteng, South Africa Findojobs South Africa Full time
Job Summary

We are seeking an experienced Head of ICT Operations to lead our ICT operations team. As a key member of our leadership team, you will be responsible for developing and implementing strategic plans to ensure the effective operation of our ICT systems.

About the Role
  • Develop and implement strategic plans to ensure the effective operation of ICT systems, aligning with business objectives.
  • Manage relationships with third-party vendors, ensuring delivery of services according to agreed-upon SLAs and performance standards.
  • Develop and oversee disaster recovery plans and business continuity strategies for critical platforms.
Key Responsibilities
  1. Develop and implement thought leadership concerning area-specific trends and industry best practices within the Portfolio.
  2. Assume a pivotal role in developing knowledge sharing and positioning of MTN's intellectual property and employer of choice brand towards the external marketplace.
  3. Responsible for predictive risk view (financial and sales) from an MTN perspective.
Requirements
  • Minimum 10 years in platform operations, software application management, or IT infrastructure.
  • Proven track record of leading teams and managing platform operations within a large, complex organization.
  • Strong background in both on-premise and cloud-based platforms and applications.