Senior UI/UX Designer
4 days ago
We are looking for an exceptional UX/UI Design Lead to join our team at The Recruitment Council. As a leader in user experience design, you will be responsible for overseeing the design of user interfaces and visual and user-experience elements of digital products.
Key Responsibilities:
- Design and Conceptualisation:
- Create a scalable and robust design system that enhances the brand by incorporating input from various portfolios.
- Customer Experience Mapping:
- Implement and manage techniques such as voice of the customer initiatives, journey mapping, and qualitative touchpoint analysis.
- Internal Client Relationship Management:
- Foster and maintain relationships with internal clients.
- Product and Solution Development:
- Oversee the definition, development, and delivery of key products or services.
- Improvement / Innovation:
- Identify and implement improvements in existing business practices.
- Personal Capability Building:
- Stay updated on current and emerging technologies and industry best practices.
- Building Capability:
- Enhance your own capabilities and those of your direct reports.
- Recommendations:
- Suggest changes to policies, processes, standards, and practices.
- Customer Needs/Experience Research:
- Collect and analyze data to understand customer segments, trends, needs, and expectations.
- Customer Experiences Implementation:
- Design and manage the implementation of initiatives, tools, and processes.
- Performance Management:
- Monitor team performance, allocate tasks, review progress, and take corrective action.
Required Skills:
- Interaction Design, Prototyping, Information Architecture:
- Apply comprehensive knowledge and act independently.
- Computer Skills:
- Support business processes using standard office equipment and software.
- Assessment:
- Analyze data from multiple sources to draw conclusions and make recommendations.
- Verbal and Written Communication:
- Use clear and effective communication skills.
- Market Research and Analysis:
- Conduct research and analysis to understand market conditions.
- Planning and Organising:
- Plan, organize, prioritize, and oversee activities.
Qualifications:
- Matric / Grade 12 / SAQA Accredited Equivalent.
- Relevant design-related qualification (degree/diploma/certificate).
Experience:
- 5+ years of UX/UI design experience.
- Experience in the Financial Services industry preferred.
- At least 1 year of supervisory experience.
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