Store Operations Manager

4 days ago


Randburg, Gauteng, South Africa adidas Full time

As a Deputy Store Manager at adidas, you will play a crucial role in ensuring the store meets its sales and profitability goals. This involves providing training to associates, assisting the Store Manager in developing staff, and overseeing daily operations to maintain compliance with adidas Retail policy and procedure.

Key Responsibilities:

  • Implement and maintain a staff structure that optimizes payroll expense and increases productivity.
  • Evaluate employees' performance on a day-to-day basis and provide constructive feedback.
  • Assist in completing documentation associated with applicants, new hires, and payroll.
  • Develop staff skills through customer service, training, educational tools, and communication to align with adidas Retail objectives.
  • Maintain personnel files according to Company standards.
  • Ensure adherence to all Company systems and procedures.
  • Maintain confidentiality of adidas Retail operating information.
  • Comply with legal statutes and safety guidelines in overall store management and associate supervision.
  • Develop necessary skills and knowledge through daily interactions with store management and external training programs.
  • Ensure compliance with adidas Retail visual presentation guidelines.
  • Implement security procedures set forth by adidas Head Office, including shrinkage control and safety inspections.
  • Assist in developing merchandising, advertising, and promotional programs to meet sales and marketing goals.
  • Resolve customer complaints effectively.
  • Communicate with the Store Manager regarding inventory levels, overages, and shortages.
  • Contribute to maintaining management systems for planning, organization, and controlling store operations.


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