Senior Process Associate
1 week ago
Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Job Summary
We are seeking a highly skilled and motivated Senior Process Associate to join our team. As a Senior Process Associate, you will be responsible for supporting the FP&A Lead in the VAS domain, ensuring adherence to baseline values for all Service Level Agreements- CPS & KPI. You will also be responsible for supporting the business by ensuring all Value Added deliverables are met.
Key Responsibilities
- Supporting FP&A Lead in VAS domain while ensuring adherence to baseline values for all Service Level Agreements- CPS & KPI
- Supporting Business by ensuring all Value Added deliverables are met
- Cross-training across all VAS Processes
- Processing, reconciling, analyzing, Payments, reporting, problem-solving
- Improving processes, financial information, Commissions and Value Added Services
- Enhancing, automating, streamlining & mapping processes
- Performing Quality checks in the process as agreed
- Driving Standardization and Global Best Practices within the organization by using specialists across Practice, Transitions, IT and other relevant functions
- Ensuring SOPs are up to date
- Preparing Month End Recon/Support
- Ensuring proper back-ups are in place for seamless service delivery to client
Qualifications
- Diploma in Finance
- Experience in a finance/operations role
What We Offer
Attractive salary and benefits such as Medical Aid, Retirement and risk benefits
Work in a multicultural environment
Various trainings (technical & soft skills)
Development opportunities in a growing multinational company
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